Availity incident

MAINE COMMUNITY HEALTH OPTIONS - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Resolved after 163 days 7 hours, affecting MAINE COMMUNITY HEALTH OPTIONS, on November 21, 2025.

identified Nov 21, 2025, 04:39 PM UTC

We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: Nov 21, 2025, 04:39 PM UTC
Resolved: May 03, 2026, 11:54 PM UTC
Duration: 163d 7h
Detected by Pingoru: Nov 21, 2025, 04:39 PM UTC

Affected components

MAINE COMMUNITY HEALTH OPTIONS

Update timeline

identified Nov 21, 2025, 04:39 PM UTC

We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved May 03, 2026, 11:54 PM UTC

This incident has been resolved.

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