Availity incident

HIGHMARK SENIOR HEALTH COMPANY - Professional Claims - Professional Claims transactions are currently unavailable.

Resolved after 245 days 1 hour, affecting HIGHMARK SENIOR HEALTH COMPANY, on December 19, 2025.

identified Dec 19, 2025, 09:10 PM UTC

We are seeing Professional Claims transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: Dec 19, 2025, 09:10 PM UTC
Resolved: Aug 21, 2026, 10:21 PM UTC
Duration: 245d 1h
Detected by Pingoru: Dec 19, 2025, 09:10 PM UTC

Affected components

HIGHMARK SENIOR HEALTH COMPANY

Update timeline

identified Dec 19, 2025, 09:10 PM UTC

We are seeing Professional Claims transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved Aug 21, 2026, 10:21 PM UTC

This incident has been resolved.

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