Availity incident

TRICARE FOR LIFE - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Resolved after 241 days 17 hours, affecting TRICARE FOR LIFE, on December 23, 2025.

identified Dec 24, 2025, 07:08 AM UTC

We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Dec 23, 2025, 05:09 AM UTC
Resolved
Aug 21, 2026, 10:20 PM UTC
Duration
241d 17h
Detected by Pingoru
Dec 23, 2025, 05:09 AM UTC

Affected components

TRICARE FOR LIFE

Update timeline

  1. identified Dec 23, 2025, 05:09 AM UTC

    We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Dec 24, 2025, 07:08 AM UTC

    We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Aug 21, 2026, 10:20 PM UTC

    This incident has been resolved.

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