Availity incident
BCBS NEW YORK WESTERN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 216 days 15 hours, affecting BCBS NEW YORK WESTERN, on January 17, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jan 17, 2026, 06:44 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
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