Availity incident
BCBSIL COMMUNITY HEALTH PLANS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.
Resolved after 89 days 17 hours, affecting BCBSIL COMMUNITY HEALTH PLANS, on January 27, 2026.
We are seeing Claim Status Inquiry transactions failing with timeout/No Response Received errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jan 27, 2026, 01:15 PM UTC
We are seeing Claim Status Inquiry transactions failing with timeout/No Response Received errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 06:32 AM UTC
This incident has been resolved.
Your product runs on more than Availity
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services