Availity incident

BS CALIFORNIA - Multiple Transactions - Please note this prior auth request may take up to two minutes to process your data and respond. Thank you for your patience while we optimize and enhance our performance.

Resolved after 199 days 2 hours, affecting BS CALIFORNIA, on February 3, 2026.

identified Feb 03, 2026, 08:10 PM UTC

We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Feb 03, 2026, 08:10 PM UTC
Resolved
Aug 21, 2026, 10:20 PM UTC
Duration
199d 2h
Detected by Pingoru
Feb 03, 2026, 08:10 PM UTC

Affected components

BS CALIFORNIA

Update timeline

  1. identified Feb 03, 2026, 08:10 PM UTC

    We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. resolved Aug 21, 2026, 10:20 PM UTC

    This incident has been resolved.

Your product runs on more than Availity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →