Availity incident

WELLCARE HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

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Resolved after 23 hours 54 minutes, affecting WELLCARE HEALTH PLANS, on September 20, 2026.

identified Sep 20, 2026, 07:14 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

Started
Sep 20, 2026, 07:14 AM UTC
Resolved
Sep 21, 2026, 07:09 AM UTC
Duration
23h 54m
Detected by Pingoru
Sep 20, 2026, 07:14 AM UTC

Affected components

WELLCARE HEALTH PLANS

Update timeline

  1. identified Sep 20, 2026, 07:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

  2. resolved Sep 21, 2026, 07:09 AM UTC

    This incident has been resolved.

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