Availity incident

Multiple Payers - IL621, MEDICAID ILLINOIS IDPA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

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Resolved after 35 minutes, affecting IL621 and MEDICAID ILLINOIS IDPA, on September 20, 2026.

identified Sep 20, 2026, 04:14 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid response errors.

Started
Sep 20, 2026, 04:14 AM UTC
Resolved
Sep 20, 2026, 04:49 AM UTC
Duration
35m
Detected by Pingoru
Sep 20, 2026, 04:14 AM UTC

Affected components

IL621MEDICAID ILLINOIS IDPA

Update timeline

  1. identified Sep 20, 2026, 04:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid response errors.

  2. resolved Sep 20, 2026, 04:49 AM UTC

    This incident has been resolved.

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