Availity incident

Multiple Payers - MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM, BEACON HEALTH OPTIONS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Vendor's status page →

Resolved after 28 days 6 hours, affecting BEACON HEALTH OPTIONS and MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM and 1 more, on September 19, 2026.

identified Sep 19, 2026, 02:43 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Sep 19, 2026, 02:23 AM UTC
Resolved
Oct 17, 2026, 08:59 AM UTC
Duration
28d 6h
Detected by Pingoru
Sep 19, 2026, 02:23 AM UTC

Affected components

BEACON HEALTH OPTIONSMARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEMMASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP

Update timeline

  1. identified Sep 19, 2026, 02:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. identified Sep 19, 2026, 02:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  3. resolved Oct 17, 2026, 08:59 AM UTC

    This incident has been resolved.

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