Availity incident

HEALTH PLAN SAN JOAQUIN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 20 hours 24 minutes, affecting HEALTH PLAN SAN JOAQUIN, on September 18, 2026.

identified Sep 18, 2026, 08:15 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Sep 18, 2026, 08:15 AM UTC
Resolved
Sep 19, 2026, 04:40 AM UTC
Duration
20h 24m
Detected by Pingoru
Sep 18, 2026, 08:15 AM UTC

Affected components

HEALTH PLAN SAN JOAQUIN

Update timeline

  1. identified Sep 18, 2026, 08:15 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Sep 19, 2026, 04:40 AM UTC

    This incident has been resolved.

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