Availity incident

SUTTER HEALTH PLUS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 1 day 3 hours, affecting SUTTER HEALTH PLUS, on September 18, 2026.

identified Sep 18, 2026, 01:36 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Sep 18, 2026, 01:36 AM UTC
Resolved
Sep 19, 2026, 04:44 AM UTC
Duration
1d 3h
Detected by Pingoru
Sep 18, 2026, 01:36 AM UTC

Affected components

SUTTER HEALTH PLUS

Update timeline

  1. identified Sep 18, 2026, 01:36 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Sep 19, 2026, 04:44 AM UTC

    This incident has been resolved.

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