Availity incident

BCBSLA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Resolved after 1 day, affecting BCBSLA, on September 13, 2026.

identified Sep 13, 2026, 07:01 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

Started
Sep 13, 2026, 07:01 AM UTC
Resolved
Sep 14, 2026, 07:53 AM UTC
Duration
1d
Detected by Pingoru
Sep 13, 2026, 07:01 AM UTC

Affected components

BCBSLA

Update timeline

  1. identified Sep 13, 2026, 07:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

  2. resolved Sep 14, 2026, 07:53 AM UTC

    This incident has been resolved.

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