Availity incident
Multiple Payers - PARKLAND COMMUNITY HEALTH PLAN, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 20 hours 42 minutes, affecting EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI) and EMBLM and 1 more, on May 3, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 03, 2026, 08:28 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 05:11 AM UTC
This incident has been resolved.
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