Availity incident

DEAN HEALTH PLANS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 49 minutes, affecting DEAN HEALTH PLANS, on September 13, 2026.

identified Sep 13, 2026, 04:17 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Sep 13, 2026, 04:17 AM UTC
Resolved
Sep 13, 2026, 05:06 AM UTC
Duration
49m
Detected by Pingoru
Sep 13, 2026, 04:17 AM UTC

Affected components

DEAN HEALTH PLANS

Update timeline

  1. identified Sep 13, 2026, 04:17 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Sep 13, 2026, 05:06 AM UTC

    This incident has been resolved.

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