Availity incident

KSRHI - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 193 days 3 hours, affecting KSRHI, on February 9, 2026.

identified Feb 09, 2026, 06:47 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: Feb 09, 2026, 06:47 PM UTC
Resolved: Aug 21, 2026, 10:20 PM UTC
Duration: 193d 3h
Detected by Pingoru: Feb 09, 2026, 06:47 PM UTC

Affected components

KSRHI

Update timeline

identified Feb 09, 2026, 06:47 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved Aug 21, 2026, 10:20 PM UTC

This incident has been resolved.

Your product runs on more than Availity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.