Availity incident
Cigna Healthcare-Medicare Advantage - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
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Resolved after 2 hours 27 minutes, affecting Cigna Healthcare-Medicare Advantage, on September 8, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/Invalid Response Received errors.
Affected components
Cigna Healthcare-Medicare Advantage
Update timeline
- identified Sep 08, 2026, 04:11 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/Invalid Response Received errors.
- resolved Sep 08, 2026, 06:38 PM UTC
This incident has been resolved.
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