Availity incident

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

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Resolved after 11 days 17 hours, affecting CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), on September 7, 2026.

identified Sep 07, 2026, 11:38 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/Invalid Response Received errors.

Started
Sep 07, 2026, 11:38 AM UTC
Resolved
Sep 19, 2026, 05:35 AM UTC
Duration
11d 17h
Detected by Pingoru
Sep 07, 2026, 11:38 AM UTC

Affected components

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Update timeline

  1. identified Sep 07, 2026, 11:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/Invalid Response Received errors.

  2. resolved Sep 19, 2026, 05:35 AM UTC

    This incident has been resolved.

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