Availity incident

IL621 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Resolved after 1 day 1 hour, affecting IL621, on September 6, 2026.

identified Sep 06, 2026, 04:53 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid response errors.

Started: Sep 06, 2026, 04:53 AM UTC
Resolved: Sep 07, 2026, 06:37 AM UTC
Duration: 1d 1h
Detected by Pingoru: Sep 06, 2026, 04:53 AM UTC

Affected components

IL621

Update timeline

identified Sep 06, 2026, 04:53 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid response errors.
resolved Sep 07, 2026, 06:37 AM UTC

This incident has been resolved.

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