Availity incident

NEHEN - Neighborhood Health Plans - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 17 hours 3 minutes, affecting NEHEN - Neighborhood Health Plans, on September 5, 2026.

identified Sep 05, 2026, 09:47 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Sep 05, 2026, 09:47 AM UTC
Resolved
Sep 06, 2026, 02:50 AM UTC
Duration
17h 3m
Detected by Pingoru
Sep 05, 2026, 09:47 AM UTC

Affected components

NEHEN - Neighborhood Health Plans

Update timeline

  1. identified Sep 05, 2026, 09:47 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Sep 06, 2026, 02:50 AM UTC

    This incident has been resolved.

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