Availity incident

BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 8 hours 45 minutes, affecting BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS, on September 4, 2026.

identified Sep 04, 2026, 11:02 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Sep 04, 2026, 11:02 PM UTC
Resolved
Sep 05, 2026, 07:47 AM UTC
Duration
8h 45m
Detected by Pingoru
Sep 04, 2026, 11:02 PM UTC

Affected components

BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS

Update timeline

  1. identified Sep 04, 2026, 11:02 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Sep 05, 2026, 07:47 AM UTC

    This incident has been resolved.

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