Availity incident

MUTUAL OF OMAHA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 3 hours 14 minutes, affecting MUTUAL OF OMAHA, on September 4, 2026.

identified Sep 04, 2026, 06:04 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Sep 04, 2026, 06:04 AM UTC
Resolved
Sep 04, 2026, 09:18 AM UTC
Duration
3h 14m
Detected by Pingoru
Sep 04, 2026, 06:04 AM UTC

Affected components

MUTUAL OF OMAHA

Update timeline

  1. identified Sep 04, 2026, 06:04 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Sep 04, 2026, 09:18 AM UTC

    This incident has been resolved.

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