Availity incident

MEDMC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 77 days 14 hours, affecting MEDMC, on May 2, 2026.

identified May 02, 2026, 09:52 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 02, 2026, 09:52 AM UTC
Resolved
Jul 19, 2026, 12:06 AM UTC
Duration
77d 14h
Detected by Pingoru
May 02, 2026, 09:52 AM UTC

Affected components

MEDMC

Update timeline

  1. identified May 02, 2026, 09:52 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 19, 2026, 12:06 AM UTC

    This incident has been resolved.

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