Availity incident

INLAND EMPIRE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Resolved after 12 hours 48 minutes, affecting INLAND EMPIRE HEALTH PLAN, on May 2, 2026.

identified May 02, 2026, 09:54 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 02, 2026, 09:54 AM UTC
Resolved
May 02, 2026, 10:42 PM UTC
Duration
12h 48m
Detected by Pingoru
May 02, 2026, 09:54 AM UTC

Affected components

INLAND EMPIRE HEALTH PLAN

Update timeline

  1. identified May 02, 2026, 09:54 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 10:42 PM UTC

    This incident has been resolved.

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