Automattic incident

WP Cloud - DFW cooling issues

Resolved after 5 hours 19 minutes, on October 15, 2026.

monitoring Oct 15, 2026, 07:17 PM UTC

The cooling issue in our DFW data center has been resolved. Sites are still serving from their replicas while we monitor trends and prepare to return traffic to DFW. DFW sites being served from their secondary servers may experience temporarily slower performance while traffic is redistributed.

Started
Oct 15, 2026, 04:14 PM UTC
Resolved
Oct 15, 2026, 09:34 PM UTC
Duration
5h 19m
Detected by Pingoru
Oct 15, 2026, 04:14 PM UTC

Update timeline

  1. investigating Oct 15, 2026, 04:14 PM UTC

    We are shifting sites hosted in DFW to their real-time replicas in other origins due to facility cooling issues. No action is required from hosts or users. We are awaiting updates from the data center operator regarding the facility’s cooling systems.

  2. monitoring Oct 15, 2026, 07:17 PM UTC

    The cooling issue in our DFW data center has been resolved. Sites are still serving from their replicas while we monitor trends and prepare to return traffic to DFW. DFW sites being served from their secondary servers may experience temporarily slower performance while traffic is redistributed.

  3. resolved Oct 15, 2026, 09:34 PM UTC

    As of 2130 UTC we have restored traffic to our Dallas datacenter.

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