Resolved after 1 day, affecting Billpay UI, on December 29, 2025.
The payables platform is now fully functional. We are continuing to monitor the platform.
Affected components
Billpay UI
Update timeline
- investigating Dec 29, 2025, 05:50 PM UTC
We are aware of some users experiencing issues attempting to create payments and are actively working to resolve the issue.
- identified Dec 29, 2025, 09:20 PM UTC
The team is engaged with resolving the issue affecting payment creation
- monitoring Dec 29, 2025, 10:52 PM UTC
The payables platform is now fully functional. We are continuing to monitor the platform.
- resolved Dec 30, 2025, 06:48 PM UTC
This incident has been resolved.
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