Autify incident

Real device sessions failing to start

Resolved after 1 hour 12 minutes, on August 21, 2026.

monitoring Aug 21, 2026, 02:41 PM UTC

The third-party service has implemented a fix and functionality should now be restored. Our team is monitoring the status of the fix.

Started
Aug 21, 2026, 02:03 PM UTC
Resolved
Aug 21, 2026, 03:16 PM UTC
Duration
1h 12m
Detected by Pingoru
Aug 21, 2026, 02:03 PM UTC

Update timeline

  1. investigating Aug 21, 2026, 02:03 PM UTC

    We're investigating an ongoing issue with our system. We will post updates as soon as we have more information.

  2. identified Aug 21, 2026, 02:09 PM UTC

    We have identified a cause of the issue as an outage with a third-party provider and working on a resolution.

  3. monitoring Aug 21, 2026, 02:41 PM UTC

    The third-party service has implemented a fix and functionality should now be restored. Our team is monitoring the status of the fix.

  4. resolved Aug 21, 2026, 03:16 PM UTC

    The issue has been resolved.

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