Resolved after 5 days 8 hours, affecting Auth0 EU-1 (Production) (Authentication), on May 21, 2026.
On May 20, 2026, between 15:00-15:20 UTC, we experienced elevated errors in our Authentication API. Impacted users would have experienced 5xx error codes when attempting to log in. There is no active impact, and no actions are required from our customers.
Affected components
Auth0 EU-1 (Production) (Authentication)
Update timeline
- identified May 21, 2026, 06:10 PM UTC
On May 20, 2026, between 15:00-15:20 UTC, we experienced elevated errors in our Authentication API. Impacted users would have experienced 5xx error codes when attempting to log in. There is no active impact, and no actions are required from our customers.
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