Augment AI incident

Elevated API errors

Resolved after 9 minutes, on September 30, 2026.

resolved Sep 30, 2026, 07:39 PM UTC

Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved..

Started
Sep 30, 2026, 07:29 PM UTC
Resolved
Sep 30, 2026, 07:39 PM UTC
Duration
9m
Detected by Pingoru
Sep 30, 2026, 07:29 PM UTC

Update timeline

  1. investigating Sep 30, 2026, 07:29 PM UTC

    We are investigating elevated error rates on API requests to US endpoints. Some requests and connections are failing with HTTP 500 errors or timing out..

  2. resolved Sep 30, 2026, 07:39 PM UTC

    Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved..

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