Resolved after 3 hours 54 minutes, affecting Customer Portal, on May 1, 2025.
We are continuing to investigate this issue. We are aware of intermittent issues with Partner authentication through portal.
Affected components
Customer Portal
Update timeline
- investigating May 01, 2025, 04:41 PM UTC
We are investigating reports of broken links and SSO failures on the audioeye portal. A rollback is being initiated.
- investigating May 01, 2025, 05:04 PM UTC
Fixes have been applied and we are working on restoring remaining functionality.
- investigating May 01, 2025, 06:21 PM UTC
We are continuing to investigate this issue. We are aware of intermittent issues with Partner authentication through portal.
- resolved May 01, 2025, 08:35 PM UTC
The Audioeye Portal is now fully operational.
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