Is Atomic Access down?

Last checked 5m ago
Current status
Atomic Access is having a partial outage

2 active incidents: Octotel - Rondebosch - Scheduled Maintenance, Alert - Atomic Network - Whatsapp Outage

Official status page: https://status.atomic.co.za · Polled every 5 minutes · 19 components tracked

Atomic Access is reporting a partial outage right now (last checked 5m ago). Some components are affected; others remain operational.

Real-time Atomic Access status, recent outages, and incident history — pulled directly from Atomic Access's official status page at https://status.atomic.co.za every 5 minutes. Pingoru tracks 19 Atomic Access services and has captured 57 incidents in the last 90 days (99.04% uptime). Get email, Slack, Discord, or webhook alerts the moment Atomic Access reports a new incident — free for 3 monitors, no credit card.

Users who monitor Atomic Access also follow these Internet Providers services: pool.ntp.org Clearwave Fiber Purelink Giganet NZIX Parknet RIPE Network Coordination Centre Pineapple Net Compass NZ Zeronet NZ View all 6,000+ providers
Atomic Access uptime 99.04% uptime · past 90 days
Mon Wed Fri
JulAugSepOct
Less More

Active incident 1

  1. Ongoing ● 26d 13h
    Started Sep 10, 2026, 11:00 AM UTC
    💬 Chat
    Timeline · 1 update
    • investigating · Sep 10, 2026, 11:00 AM UTC

      Please note we are currently not able to receive incoming Whatsapp messages. Our team is investigating the cause for the outage.

    Latest: Please note we are currently not able to receive incoming Whatsapp messages. Our team is investigating the cause for the outage.

Recent outages & incidents

Past 90 days
  1. Resolved 6h 20m
    Started Sep 29, 2026, 08:55 AM UTC · Resolved Sep 29, 2026, 03:16 PM UTC
    🐙 Octotel Fibre
    Timeline · 3 updates
    • investigating · Sep 29, 2026, 08:55 AM UTC

      Octotel are observing an issue affecting certain customers on our Cape Gate node. Octotel is busy investigating.

    • identified · Sep 29, 2026, 12:13 PM UTC

      Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers. ETR for complete restoration: 5 Hours.

    • resolved · Sep 29, 2026, 03:16 PM UTC

      Octotel engineers have completed the fibre repairs works. Please reboot your ONT and router if your connection is still offline.

    Latest: Octotel engineers have completed the fibre repairs works. Please reboot your ONT and router if your connection is still offline.

  2. Resolved 10h 15m
    Started Sep 29, 2026, 05:00 AM UTC · Resolved Sep 29, 2026, 03:15 PM UTC
    🐙 Octotel Fibre
    Timeline · 3 updates
    • investigating · Sep 29, 2026, 05:00 AM UTC

      We are aware of an outage on the Octotel network. Octotel has a team on-site busy investigating.

    • identified · Sep 29, 2026, 08:37 AM UTC

      Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers. ETR for complete restoration: 7 Hours.

    • resolved · Sep 29, 2026, 03:15 PM UTC

      Octotel engineers have completed the fibre repairs works. Please reboot your ONT and router if your connection is still offline.

    Latest: Octotel engineers have completed the fibre repairs works. Please reboot your ONT and router if your connection is still offline.

  3. Resolved 20h 31m
    Started Sep 21, 2026, 10:30 AM UTC · Resolved Sep 22, 2026, 07:01 AM UTC
    🐰 Vumatel Fibre
    Timeline · 2 updates
    • investigating · Sep 21, 2026, 10:30 AM UTC

      We are aware of an outage on the Vumatel network. Vumatel is busy investigating.

    • resolved · Sep 22, 2026, 07:01 AM UTC

      We are continuing to work on a fix for this incident.

    Latest: We are continuing to work on a fix for this incident.

  4. Resolved 1d 3h
    Started Sep 20, 2026, 07:23 AM UTC · Resolved Sep 21, 2026, 10:32 AM UTC
    🐰 Vumatel Fibre
    Timeline · 2 updates
    • investigating · Sep 20, 2026, 07:23 AM UTC

      We are aware of an outage on the Vumatel network. Vumatel is busy investigating.

    • resolved · Sep 21, 2026, 10:32 AM UTC

      We are continuing to work on a fix for this incident.

    Latest: We are continuing to work on a fix for this incident.

  5. Resolved 1h
    Started Sep 06, 2026, 07:00 AM UTC · Resolved Sep 06, 2026, 08:00 AM UTC
    🐙 Octotel Fibre
    Timeline · 2 updates
    • investigating · Sep 06, 2026, 07:00 AM UTC

      Please note that Octotel is currently experiencing a network outage which is affecting some customers in CBD precincts. Their engineers are currently investigating. More updates to follow.

    • resolved · Sep 06, 2026, 08:00 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Atomic Access outage history

9 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Atomic Access outage history →

Or sign up free to get alerts when Atomic Access breaks · 10 free monitors · No credit card

Outage history

Past 90 days · 14 incidents View full outage history →