Atomic Access incident

Alert - Vumatel - Kraaifontein

Minor Resolved

Atomic Access experienced a minor incident on September 4, 2026 affecting 🐰 Vumatel Fibre, lasting 6d 20h. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 11:30 AM UTC
Resolved
Sep 11, 2026, 08:27 AM UTC
Duration
6d 20h
Detected by Pingoru
Sep 04, 2026, 11:30 AM UTC

Affected components

🐰 Vumatel Fibre

Update timeline

  1. investigating Sep 04, 2026, 11:30 AM UTC

    We are aware of an outage on the Vumatel network. Vumatel is busy investigating.

  2. identified Sep 09, 2026, 08:00 AM UTC

    Vumatel has restarted repairs on the fibre line. Delays were caused by Vumatel needing to source more hardware for the repair.

  3. identified Sep 09, 2026, 01:19 PM UTC

    Vumatel has started splicing the fibre cables but we still do not have a current ETR for the fibre outage.