Atlassian incident · via Confluence

Marketplace App Macros Not Rendering in Confluence

Resolved after 2 hours 53 minutes, affecting View Content and iOS App and 1 more, on August 21, 2026.

resolved Aug 21, 2026, 10:10 AM UTC

On 21st Aug 2026, between 04:26 UTC and 09:33 UTC, some users may have experienced issues with macros not rendering correctly in Confluence. The issue has now been resolved and the service is operating normally for all customers.

Started
Aug 21, 2026, 07:16 AM UTC
Resolved
Aug 21, 2026, 10:10 AM UTC
Duration
2h 53m
Detected by Pingoru
Aug 21, 2026, 07:16 AM UTC

Affected components

View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace Apps

Update timeline

  1. identified Aug 21, 2026, 07:16 AM UTC

    We have identified the root cause of an issue impacting Marketplace App macros in Confluence. Users may experience macros not rendering correctly or displaying errors. Our engineering team has identified the root cause and remediation is underway. We will provide further updates in the next 60 minutes.

  2. identified Aug 21, 2026, 08:15 AM UTC

    A fix has been identified and is currently being deployed. Users should begin to see the impacted MarketPlace App - Connect macros to start rendering correctly, once the fix has been fully propagated. We will provide further updates within the next 2 hours.

  3. resolved Aug 21, 2026, 10:10 AM UTC

    On 21st Aug 2026, between 04:26 UTC and 09:33 UTC, some users may have experienced issues with macros not rendering correctly in Confluence. The issue has now been resolved and the service is operating normally for all customers.

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