Atlassian incident · via Atlassian Developer

Delays in Jira webhook delivery

Resolved after 5 hours 57 minutes, affecting Bitbucket Cloud APIs and App listing management and 1 more, on April 30, 2026.

resolved Apr 30, 2026, 02:56 PM UTC

The issue causing intermittent delays in our webhook delivery has been resolved. A fix was deployed to address a resource constraint in our systems. Our monitoring shows webhook delivery is now operating normally.

Started: Apr 30, 2026, 08:59 AM UTC
Resolved: Apr 30, 2026, 02:56 PM UTC
Duration: 5h 57m
Detected by Pingoru: Apr 30, 2026, 08:59 AM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage apps

Update timeline

investigating Apr 30, 2026, 08:59 AM UTC

We are investigating reports of delays in webhook delivery. Customers may experience intermittent delays when receiving webhooks. Our engineering teams are actively investigating and working to resolve the issue. We will provide updates as more information becomes available.
identified Apr 30, 2026, 10:05 AM UTC

We have identified the cause of the delayed Jira webhook delivery and are deploying a fix. We will continue to provide updates as more information becomes available.
monitoring Apr 30, 2026, 01:36 PM UTC

A fix has been deployed to address the intermittent delays in Jira webhook delivery. We are actively monitoring the situation to confirm full recovery. We will continue to provide updates as available.
resolved Apr 30, 2026, 02:56 PM UTC

The issue causing intermittent delays in our webhook delivery has been resolved. A fix was deployed to address a resource constraint in our systems. Our monitoring shows webhook delivery is now operating normally.

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