Atlassian incident · via Trello
Trello - degraded performance (resolved)
Resolved after 2 hours 50 minutes, affecting Trello.com and API and 1 more, on May 15, 2026.
Search is now fully up to date for all users, and all issues with previous degraded functionality have been resolved.
Affected components
Update timeline
- investigating May 15, 2026, 03:14 PM UTC
We are investigating degraded performance of some Trello features. We will provide more details within the next hour.
- investigating May 15, 2026, 03:31 PM UTC
Trello engineers are actively working on resolving issues that our users may be seeing around commenting on cards, deleting comments, and adding new attachments. Users may also find that recent changes to cards are not reflected in search results. We are continuing to work on it and will provide more updates within the hour.
- identified May 15, 2026, 04:40 PM UTC
The Trello team has identified and mitigated most of the issues with cards and comments. Users may still see delays in search indexing for short time while it catches up to realtime.
- monitoring May 15, 2026, 05:36 PM UTC
The team has resolved the previous issues and is now monitoring the system to ensure a full return to baseline. Search indexing is still approximately 1h delayed, but will be up to date shortly. Thank you for your patience
- resolved May 15, 2026, 06:04 PM UTC
Search is now fully up to date for all users, and all issues with previous degraded functionality have been resolved.
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