Atlassian incident · via Atlassian Developer

Disrupted Service Desk availability

Resolved after 31 minutes, affecting Bitbucket Cloud APIs and App listing management and 1 more, on May 14, 2026.

resolved May 14, 2026, 09:35 PM UTC

On May 14, 2026, Developer and Marketplace service desks were inaccessible for affected users. The issue has now been resolved, and the service is operating normally for all affected customers.

Started: May 14, 2026, 09:04 PM UTC
Resolved: May 14, 2026, 09:35 PM UTC
Duration: 31m
Detected by Pingoru: May 14, 2026, 09:04 PM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage apps

Update timeline

identified May 14, 2026, 09:04 PM UTC

We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience inaccessibility for Developer and Marketplace service desks. We will continue to share additional updates here as more information is available.
monitoring May 14, 2026, 09:20 PM UTC

The issue has now been resolved, and services are operating normally for all affected customers. We will continue to monitor closely to confirm stability.
resolved May 14, 2026, 09:35 PM UTC

On May 14, 2026, Developer and Marketplace service desks were inaccessible for affected users. The issue has now been resolved, and the service is operating normally for all affected customers.

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