Atlassian incident · via Atlassian Developer
Marketplace Apps - Degraded Performance for Select Apps
Resolved after 2 hours 45 minutes, affecting Forge Function Invocation, on October 15, 2026.
On October 15, 2026, Marketplace app users in EU-West region may have experienced performance degradation. The issue has now been resolved, and the service is operating normally for all affected customers.
Affected components
Update timeline
- investigating Oct 15, 2026, 02:22 PM UTC
We are investigating reports of an issue affecting select Marketplace apps across our cloud products. Users may experience intermittent errors or delays with affected webhooks functionality of apps. Our teams are actively analysing the issue, and we will provide our next update in 60 minutes or sooner.
- monitoring Oct 15, 2026, 03:23 PM UTC
We have applied mitigations to resolve the disruption affecting select Marketplace apps. We are observing positive signs of recovery across app operations, though minor intermittent delays may persist as traffic stabilises. Teams remain engaged and are actively monitoring the environment to ensure full service restoration. We will share our next update in 60 minutes or sooner.
- monitoring Oct 15, 2026, 04:19 PM UTC
Recovery continues across app operations, although some users may experience intermittent delays. We will continue to share additional updates here as more information becomes available.
- resolved Oct 15, 2026, 05:08 PM UTC
On October 15, 2026, Marketplace app users in EU-West region may have experienced performance degradation. The issue has now been resolved, and the service is operating normally for all affected customers.
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