Atlassian incident · via Jira Work Management
Issues with 403 user authentication errors across Atlassian products
Resolved on March 4, 2025, affecting Authentication and User Management.
We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.
Affected components
Update timeline
- resolved Mar 04, 2025, 07:31 AM UTC
We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.
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