Atlassian incident · via Jira Work Management
Jira Platform Connection Errors
Resolved after 12 hours 51 minutes, affecting Viewing content and Create and edit and 1 more, on March 6, 2025.
Our team has been monitoring this issue and can confirm that the errors that were previously occurring have now been resolved.
Affected components
Update timeline
- investigating Mar 06, 2025, 04:26 PM UTC
We are investigating reports of intermittent errors for some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We will provide more details once we identify the root cause.
- investigating Mar 06, 2025, 05:33 PM UTC
We are continuing to investigate the root cause of the partial outage with that is impacting some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We are applying mitigation to affected customers. We will provide more details within the next hour.
- investigating Mar 06, 2025, 11:19 PM UTC
Our team is continuing to investigate the issues relating to partial outage being experienced by some customers across Jira Work Management, Jira Service Management, Jira and Jira Product Discovery Cloud products. We will provide an update when more information relating to mitigating the issue is available.
- monitoring Mar 07, 2025, 02:40 AM UTC
Our team has implemented a fix for the connection errors that were being experienced across Jira Work Management, Jira Service Management, Jira and Jira Product Discovery Cloud products. We are continuing to monitor this change to ensure that the issue is mitigated.
- resolved Mar 07, 2025, 05:17 AM UTC
Our team has been monitoring this issue and can confirm that the errors that were previously occurring have now been resolved.
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