Atlassian Support incident
Confluence documentation and knowledge base is unavailable
Resolved after 50 minutes, affecting Support Portal and Ticketing and 1 more, on April 2, 2026.
Our team has been able to successfully recover all services from confluence.atlassian.com and ja.confluence.atlassian.com and these sites are now performing as expected. This incident is now resolved. We apologize for any inconvenience that this issue may have caused.
Affected components
Update timeline
- investigating Apr 02, 2026, 01:49 AM UTC
Our team is investigating an issue relating to 503 errors being displayed when attempting to load confluence.atlassian.com. We are investigating this issue with urgency and will provide an update within 1 hour.
- monitoring Apr 02, 2026, 02:23 AM UTC
We are now seeing recovery across confluence.atlassian.com and ja.confluence.atlassian.com sites. We are continuing to monitor the recovery and will update when we are satisfied that this incident is fully resolved.
- resolved Apr 02, 2026, 02:39 AM UTC
Our team has been able to successfully recover all services from confluence.atlassian.com and ja.confluence.atlassian.com and these sites are now performing as expected. This incident is now resolved. We apologize for any inconvenience that this issue may have caused.
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