Atlassian Developer incident

Connect Apps Performance Degradation

Resolved after 45 minutes, affecting Bitbucket Cloud APIs and App listing management and 1 more, on March 24, 2026.

resolved Mar 24, 2026, 08:44 AM UTC

On March 24, 2026, between 04:14 AM UTC and 08:40 AM UTC, Connect Apps using connect API's experienced performance degradation. The issue has now been resolved, and the service is operating normally for all affected customers.

Started
Mar 24, 2026, 07:59 AM UTC
Resolved
Mar 24, 2026, 08:44 AM UTC
Duration
45m
Detected by Pingoru
Mar 24, 2026, 07:59 AM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage apps

Update timeline

  1. identified Mar 24, 2026, 07:59 AM UTC

    We are receiving reports of degraded performance on the Connect APIs impacting Connect apps. We have identified the cause and are rolling out a fix now. We are monitoring the deployment and will provide another update within two hours, or sooner

  2. resolved Mar 24, 2026, 08:44 AM UTC

    On March 24, 2026, between 04:14 AM UTC and 08:40 AM UTC, Connect Apps using connect API's experienced performance degradation. The issue has now been resolved, and the service is operating normally for all affected customers.

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