Atlassian Developer incident

Ecosystem - Delays in Delivering Webhooks and App Events

Resolved after 4 hours 43 minutes, affecting Webhooks, on October 27, 2026.

resolved Oct 27, 2026, 12:24 PM UTC

On October 26th, 2026, between 14:00 UTC and 21:30 UTC, some users and partners may have experienced delays in event and webhook delivery affecting select Marketplace apps across Jira and Confluence. The issue has now been resolved and the service is operating normally for all customers.

Started
Oct 27, 2026, 07:41 AM UTC
Resolved
Oct 27, 2026, 12:24 PM UTC
Duration
4h 43m
Detected by Pingoru
Oct 27, 2026, 07:41 AM UTC

Affected components

Webhooks

Update timeline

  1. monitoring Oct 27, 2026, 07:41 AM UTC

    A fix has been implemented to resolve the event delivery delays affecting select Marketplace apps. Systems are recovering and queued events are being delivered normally. We are continuing to monitor telemetry and service stability closely. Our next update will be shared in 6 hours, or sooner.

  2. resolved Oct 27, 2026, 12:24 PM UTC

    On October 26th, 2026, between 14:00 UTC and 21:30 UTC, some users and partners may have experienced delays in event and webhook delivery affecting select Marketplace apps across Jira and Confluence. The issue has now been resolved and the service is operating normally for all customers.

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