Atlassian Developer incident
Marketplace Reporting APIs and Partner Portal Disruption
Resolved after 36 minutes, affecting Reporting APIs and dashboards, on September 26, 2025.
Issues affecting Marketplace Reporting APIs and Partner Portal have been resolved. Both services are now back up and running normally. This incident has been resolved.
Affected components
Update timeline
- identified Sep 26, 2025, 10:09 AM UTC
We are currently experiencing technical difficulties with our internal data pipelines, resulting in 5XX errors for Marketplace Reporting APIs. Consequently, Marketplace partners are unable to access reporting APIs, and users of the Partner Portal may experience degraded performance. Our engineering team is actively investigating the issue and working diligently to resolve it as quickly as possible. We will provide regular updates as more information becomes available. We apologize for the inconvenience and appreciate your patience and understanding
- identified Sep 26, 2025, 10:10 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 26, 2025, 10:28 AM UTC
A fix has been implemented and monitoring the fix.
- resolved Sep 26, 2025, 10:45 AM UTC
Issues affecting Marketplace Reporting APIs and Partner Portal have been resolved. Both services are now back up and running normally. This incident has been resolved.
Your product runs on more than Atlassian Developer
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services