Atlassian Analytics incident
INCOMPATIBLE VIEW SCHEMA CHANGE errors being encountered when attempting to query the jira_issue table
Major Vendor's status page →
Resolved after 6 hours 16 minutes, affecting Dashboards and Atlassian Data Lake, on December 13, 2024.
The issue has been identified and a fix is being implemented.
Affected components
DashboardsAtlassian Data Lake
Update timeline
- investigating Dec 13, 2024, 03:14 AM UTC
We are investigating reports of intermittent errors for some Atlassian Analytics Cloud customers. We will provide more details once we identify the root cause.
- identified Dec 13, 2024, 04:02 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 13, 2024, 04:46 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 13, 2024, 05:06 AM UTC
We are continuing to monitor for any further issues.
- identified Dec 13, 2024, 05:27 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 13, 2024, 09:30 AM UTC
The issue has now been resolved
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