Atlassian Analytics incident

Elevated error rates loading charts

Resolved after 38 minutes, affecting Dashboards, on February 20, 2025.

monitoring Feb 20, 2025, 01:20 PM UTC

We have implemented a fix and error rates have returned to normal.

Started
Feb 20, 2025, 12:59 PM UTC
Resolved
Feb 20, 2025, 01:38 PM UTC
Duration
38m
Detected by Pingoru
Feb 20, 2025, 12:59 PM UTC

Affected components

Dashboards

Update timeline

  1. investigating Feb 20, 2025, 12:59 PM UTC

    We are currently investigating an issue causing elevated error rates when loading charts on dashboards.

  2. monitoring Feb 20, 2025, 01:20 PM UTC

    We have implemented a fix and error rates have returned to normal.

  3. resolved Feb 20, 2025, 01:38 PM UTC

    This incident is being resolved.

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