Atlassian Analytics incident
Create new Data Share erroring for some customers
Minor Vendor's status page →
Resolved after 3 days 8 hours, affecting Atlassian Data Lake, on September 12, 2025.
We are working with a vendor on the fix and expect resolution early next week. The next update will be Monday 9/15.
Affected components
Atlassian Data Lake
Update timeline
- investigating Sep 12, 2025, 04:38 PM UTC
Customer sites in our us-east-1 region are experiencing failures creating new data shares. We are investigating the issue.
- identified Sep 12, 2025, 05:31 PM UTC
The issue has been identified and we are working on a fix.
- identified Sep 12, 2025, 06:09 PM UTC
We are working with a vendor on the fix and expect resolution early next week. The next update will be Monday 9/15.
- resolved Sep 16, 2025, 01:08 AM UTC
A fix has been rolled out that resolves the error creating new Data Shares.
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