Resolved after 18 hours 48 minutes, affecting ChatGPT Enterprise, on September 29, 2026.
Correction: A later OpenAI incident limited to ChatGPT Pro and Plus users was incorrectly linked to this ChatGPT Enterprise notice. OpenAI resolved the earlier broadly scoped ChatGPT incident, and its mapped ChatGPT functions now report operational. We are resolving this vendor-reported notice and reviewing the mapping before automatic OpenAI updates resume. If you still experience an issue, contact Athena support.
Affected components
Update timeline
- investigating Sep 29, 2026, 06:41 PM UTC
OpenAI reports a service incident affecting a dependency of ChatGPT Enterprise. This is a vendor-reported notice; the extent of impact to individual Athena users is not yet confirmed. Vendor status: https://status.openai.com/incidents/01M3Q4RK1SM4EMK445GGPG7C0N
- monitoring Sep 29, 2026, 07:45 PM UTC
OpenAI reports a service incident affecting a dependency of ChatGPT Enterprise. This is a vendor-reported notice; the extent of impact to individual Athena users is not yet confirmed. Vendor status: https://status.openai.com/incidents/01M3Q4RK1SM4EMK445GGPG7C0N
- identified Sep 30, 2026, 05:50 AM UTC
OpenAI reports a service incident affecting a dependency of ChatGPT Enterprise. This is a vendor-reported notice; the extent of impact to individual Athena users is not yet confirmed. Vendor status: https://status.openai.com/incidents/01M3RDNY37CAPQGRKPBVMNRT4K
- monitoring Sep 30, 2026, 06:05 AM UTC
OpenAI reports a service incident affecting a dependency of ChatGPT Enterprise. This is a vendor-reported notice; the extent of impact to individual Athena users is not yet confirmed. Vendor status: https://status.openai.com/incidents/01M3RDNY37CAPQGRKPBVMNRT4K
- resolved Sep 30, 2026, 01:29 PM UTC
Correction: A later OpenAI incident limited to ChatGPT Pro and Plus users was incorrectly linked to this ChatGPT Enterprise notice. OpenAI resolved the earlier broadly scoped ChatGPT incident, and its mapped ChatGPT functions now report operational. We are resolving this vendor-reported notice and reviewing the mapping before automatic OpenAI updates resume. If you still experience an issue, contact Athena support.
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