Astronomer incident

Astro UI unavailable with "Invalid Authorization Code" error

Resolved after 41 minutes, affecting Cloud UI and Cloud UI and 1 more, on November 16, 2025.

monitoring Nov 16, 2025, 08:37 PM UTC

Auth0 has reported they are observing full recovery at this time. We're continuing to monitor but seeing full recovery on our side as well.

Started
Nov 16, 2025, 08:06 PM UTC
Resolved
Nov 16, 2025, 08:47 PM UTC
Duration
41m
Detected by Pingoru
Nov 16, 2025, 08:06 PM UTC

Affected components

Cloud UICloud UICloud APICloud API

Update timeline

  1. investigating Nov 16, 2025, 08:06 PM UTC

    We are currently investigating an issue with the auth layer of the Astro Cloud UI. We will update this incident as we have more information. Airflow deployments and task execution is unaffected.

  2. identified Nov 16, 2025, 08:11 PM UTC

    This issue is related to an outage in Auth0's US-3 Public Cloud. For more information on that incident please see Auth0's incident here: https://status.auth0.com/incidents/hykzwhgmgn8z

  3. monitoring Nov 16, 2025, 08:18 PM UTC

    We are beginning to see successful login attempts and are continuing to monitor this issue.

  4. monitoring Nov 16, 2025, 08:37 PM UTC

    Auth0 has reported they are observing full recovery at this time. We're continuing to monitor but seeing full recovery on our side as well.

  5. resolved Nov 16, 2025, 08:47 PM UTC

    This incident has been resolved by Auth0.

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