Resolved after 2 hours 23 minutes, affecting Web Portal, on July 7, 2026.
The access issues affecting the dashboard in the Australia region have been successfully resolved. All services are now fully operational and back to normal. Users should now be able to log in without issue, and active sessions have stabilized. Our team will continue to monitor the system closely to ensure ongoing performance. Thank you for your patience and understanding while we worked to resolve this interruption. If you continue to experience any residual issues, please reach out to our support team.
Affected components
Update timeline
- investigating Jul 07, 2026, 02:36 AM UTC
We are currently investigating an issue impacting our dashboard services in the Australia region. Users may experience login failures, and active sessions may be prematurely logged out. Our engineering team is actively diagnosing the root cause to restore stable access as quickly as possible. We apologize for any disruption to your operations.
- monitoring Jul 07, 2026, 02:50 AM UTC
The access issues affecting the dashboard in the Australia region have been successfully resolved. All services are now fully operational and back to normal. Users should now be able to log in without issue, and active sessions have stabilized. Our team will continue to monitor the system closely to ensure ongoing performance. Thank you for your patience and understanding while we worked to resolve this interruption. If you continue to experience any residual issues, please reach out to our support team.
- resolved Jul 07, 2026, 05:00 AM UTC
This incident has been resolved.
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Amazon Web Services