Resolved after 11 hours 19 minutes, affecting Reporting and Data Analytics, on March 10, 2025.
This incident has been resolved, and all scheduled reports are running as usual.
Affected components
Update timeline
- identified Mar 10, 2025, 11:24 PM UTC
We are currently experiencing an issue impacting all customers using our Insights and Reporting platform. Our team has identified the problem and is actively working on a resolution. We will provide updates as progress is made. We appreciate your patience.
- monitoring Mar 11, 2025, 01:27 AM UTC
We have implemented a fix, and our Insights and Reporting platform is operational. However, due to the incident, all `scheduled reports` will be paused for the next 6–12 hours as our team restores normal operations. We expect `scheduled reports` to be fully operational by the end of the day. We appreciate your patience, and the team will continue to monitor it and provide further updates as needed.
- resolved Mar 11, 2025, 10:43 AM UTC
This incident has been resolved, and all scheduled reports are running as usual.
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