Resolved after 1 hour 4 minutes, affecting Core / Supplementary Data APIs, on November 21, 2024.
Apologies, the last status update was in error. The issue remains unresolved, and we are continuing to monitor.
Affected components
Update timeline
- investigating Nov 21, 2024, 07:13 AM UTC
Connectivity issues with our upstream partner are again causing disruption to our Virtual Accounts registration APIs. Resolution of the issue is ultimately outside our control, however we will continue to monitor the situation closely. Further updates will be posted ASAP.
- monitoring Nov 21, 2024, 07:15 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Nov 21, 2024, 07:19 AM UTC
Apologies, the last status update was in error. The issue remains unresolved, and we are continuing to monitor.
- resolved Nov 21, 2024, 08:18 AM UTC
This incident has been resolved.
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